Terms & Conditions

This website is operated by Palm Global LLC ("Palm Global", "we"), a limited liability company incorporated under the laws of the State of Wyoming, United States, with registered office at 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States.

Official contact channel: the email address published in the contact section of this website.

Accessing and using this website implies full acceptance of these Terms & Conditions, of the Privacy Policy and of the Cookie Policy. If you do not agree with any of these points, please refrain from using the website.

Palm Global may amend these terms at any time. The version in force is the one published on this page, bearing the update date shown above.

Palm Global provides consulting, market analysis, partnership development and support services for international trade operations between Colombia, the United States and Latin America.

• The information published on this website is for information purposes only and does not constitute a binding commercial offer.
• Palm Global acts as a commercial intermediary and adviser. Unless expressly agreed otherwise in writing, it is not the manufacturer, producer or owner of the goods involved in the operations.
• Our services do not constitute legal, tax, regulated customs, accounting or financial advice. Where the operation requires it, the client must engage its own specialist advisers.

Every engagement is formalised through a written proposal (quotation, service order or contract) accepted by both parties, setting out:

• The specific scope of work and the deliverables.
• The delivery timeline.
• The fee, the payment terms and the currency.
• The obligations of each party.

Enquiries submitted through the contact form are expressions of interest and create no obligation to contract for either party.

• To provide truthful, complete and up-to-date information about its company, its product and its operation.
• To hold the licences, registrations, permits and authorisations required by its activity at origin and at destination.
• To comply with applicable customs, health, foreign-exchange, foreign-trade and anti-money-laundering and counter-terrorist-financing regulations.
• To pay the agreed fees on time.

Providing false, incomplete or outdated information entitles Palm Global to suspend or terminate the service, without prejudice to any legal action available.

Palm Global applies know-your-client and know-your-counterpart procedures. We reserve the right to refuse, suspend or terminate any commercial relationship where:

• The client or the counterpart appears on national or international restrictive lists.
• There are reasonable indications of unusual or suspicious operations.
• The operation involves goods, persons or destinations subject to sanctions or export restrictions.

Palm Global acts with professional diligence but does not guarantee any specific commercial outcome. In particular, it is not liable for:

• Business decisions taken by the client on the basis of information published on this website or provided during an advisory engagement.
• Default, insolvency or conduct of third parties the client contracts with, even where introduced by Palm Global.
• Changes in prices, freight rates, exchange rates, tariffs or market conditions.
• Delays, losses or damage caused by carriers, customs agents, authorities or force majeure events.
• Interruptions, errors or temporary unavailability of the website.

In any event, and to the maximum extent permitted by law, Palm Global total liability towards the client is limited to the value of the fees actually paid for the service giving rise to the claim.

Both parties undertake to keep confidential the commercial, technical and financial information exchanged in connection with the relationship, and to use it solely for the purposes of the operation. This obligation remains in force for two (2) years after the relationship ends, unless otherwise agreed in writing.

The brand, logo, text, images, designs and code of this website are the property of Palm Global LLC or are used with the authorisation of their owners. Their reproduction, distribution, public communication or transformation without prior written consent is prohibited.

Reports, analyses and documents delivered to the client are for its internal use and may not be assigned or disclosed to third parties without authorisation.

This website may contain links to external pages over which Palm Global has no control. Accessing them is the sole responsibility of the user and is governed by the terms and policies of each site.

The user undertakes not to use the website for unlawful purposes, not to attempt to access restricted areas, not to introduce malicious code and not to carry out any action that may damage, overload or disable the platform or third-party data.

These Terms & Conditions are governed by the laws of the State of Wyoming, United States. The parties shall seek in good faith to resolve any dispute by direct settlement within thirty (30) days of notification of the conflict. Failing that, the dispute shall be submitted to the competent courts of that State, unless a specific contract provides for a different mechanism.

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force.